Terms and conditions and privacy policy of the website www.leniar.pl
TERMS AND CONDITIONS
The User has the right to negotiate the terms of the Sales Agreement with the Seller before placing the Order. If the User opts to conclude a Sales Contract without individual negotiations, these Terms and Conditions and generally applicable provisions of Polish law shall apply.
PARAGRAPH I – GENERAL INFORMATION
The terms used in this Terms and Conditions document shall mean:
Seller – Leniar & Leniar Spółka z ograniczoną odpowiedzialnością Spółka komandytowa with its registered office at: ul. Szlak 67, 31-153 Kraków, Poland, entered in the Register of Entrepreneurs of the National Court Register by the District Court for Kraków - Śródmieście in Kraków, XI Economic Division of the National Court Register under the KRS number 0000854909, NIP: 8133385859, REGON 180017713, contact phone +48 12 633 16 65 between 8:00 a.m. and 2:00 p.m. on work days (toll charges apply according to the User’s tariff), e-mail: leniar@leniar.pl;
Online Store – a group of websites at URL: https://leniar.pl operated by the Seller in the Polish language, enabling the conclusion of Sales Contracts;
Customer – a natural person of full legal age who has the capacity to perform legal acts (which also includes the Consumer-Entrepreneur), a legal person or an organisational unit that is not a legal person, to which special provisions grant legal capacity, making an Order from the Online Store;
User – any person using the Online Store;
Product or Products – drawing accessories, artistic materials, office and advertising materials manufactured by Seller, as well as those of other manufacturers and other products offered for retail sale in the Online Store;
Product Page – a single sub-page in the Online Store, which presents detailed information about a Product;
Price – the gross price of the Product placed next to the information about the Product;
Order – the Customer’s declaration of intent made via the Online Store, indicating the Product or set of Products to be purchased by the Customer, in accordance with these Terms & Conditions;
Work Days – days of the week from Monday to Friday, excluding public holidays;
Sales Contract – a contract of sale of Products within the meaning of the Civil Code, concluded between the Seller and the Customer with the use of the Online Store, i.e. concluded by means of distance communication;
Consumer – a natural person making a legal transaction with the Seller that is not directly related to his/her economic or professional activity, as defined in Article 22(1) of the Civil Code;
Consumer-Entrepreneur – a person running a sole proprietorship concluding a Sales Agreement directly related to his/her business or professional activity, but not of a professional nature, arising in particular from the subject of his/her business activity, made available on the basis of the provisions of the Central Register of Business Activity and Information;
Account – a tool available in the Online Store system, after entering the e-mail address (Login) and Password, enabling the User to follow the stages of Order completion in the Online Store, view Order history, edit the User’s contact data, change the Password, etc.;
Login – e-mail address indicated by the User during registration in the Online Store, required together with the Password to open an Account;
Password – a sequence of characters (letters, digits or special characters) chosen by the User during Account registration, used to secure access to the Account;
Civil Code – the Act of 24 April 1964 Civil Code (consolidated text Journal of Laws of 2022, item 1360. as amended);
Consumer Act – the Act of 30 May 2014 on consumer rights (uniform Journal of Laws of 2020, item 287. as amended);
Act on the provision of services by electronic means – the Act of 18 July 2002 on the provision of services by electronic means (consolidated text of the Journal of Laws of 2020, item 344. as amended);
Best Practices Code – a set of rules of conduct and, in particular, ethical and professional standards referred to in Article 2 para. 5 of the Act on Counteracting Unfair Market Practices of 23 August 2007 (consolidated text Journal of Laws of 2017, item 2070. as amended);
Terms & Conditions – the regulations of the Online Store contained in this document.
PARAGRAPH II – GENERAL PROVISIONS
Placing an Order for the Products offered in the Online Store and the fulfilment of the Orders takes place on the basis of these Terms & Conditions and generally applicable provisions of law. These Terms & Conditions are the rules and regulations referred to in Article 8. of the Electronic Services Act.
The number of promotional Products offered may be limited by the Seller. The fulfilment of Orders for such Products shall then take place in the order in which they were placed by the Customers. Promotions offered in the Online Store cannot be combined, unless otherwise stated in the rules of a given promotion.
Information provided in the Online Store (especially concerning Prices) does not constitute a commercial offer within the meaning of Article 66 of the Civil Code, it only constitutes an invitation to submit offers as specified in Article 71 of the Civil Code.
All prices shown in the Online Store are expressed in Polish zloty (PLN) and are gross prices (including VAT). The User may also choose to view the Online Store in English, in which case all the Prices shall be given in Euros (EUR) and shall also be gross prices (including VAT).
It is forbidden to use the Online Store to send unsolicited commercial information (so-called spam) within the meaning of the Act on rendering electronic services, as well as to use the Online Store in a manner contrary to the law, good practices, violating personal rights of third parties or legitimate interests of the Seller.
In order to use the Online Store, the User should obtain access to a computer workstation or other device with Internet access and have an active e-mail account. The use of the Online Store is possible using the following equipment:
a. a computer, tablet or other device with access to the Internet;
b. an internet browser, such as Firefox, Internet Explorer, Google Chrome or other, with cookies enabled;
c. an active e-mail account.
Direct contact with the Seller is possible by email or telephone and all contact details of the Seller are provided in these Terms & Conditions and in the Online Store under the Contact Us tab. The Seller does not charge any fees for communications, using the means of remote communication indicated in this paragraph.
The Seller does not apply any Code of Good Practices.
PARAGRAPH III – SERVICES PROVIDED BY ELECTRONIC MEANS:
The services provided electronically by the Seller on the basis of these Regulations consist in enabling the Users to make purchases in the Online Store, in particular with the use of the Account, and have a reminder of the Password to the Account sent to them. These services are provided 24 hours a day, 7 days a week. These services are free of charge for Users.
The use of the Account service requires the User to register and provide an e-mail address, which is also the Login, and to establish the Password. A message will be sent to the User's e-mail address indicated in the registration form confirming the correct registration of the Account and the first Password. After logging in, the User is requested to change the Password to their personal one. The moment the registration of the Account is confirmed, the agreement between the User and the Seller regarding hosting the Account is concluded under the conditions specified in the Terms and Conditions.
Registration of an Account is free of charge and voluntary. The Login and Password are confidential. The User using the Login and Password is requested to keep this information confidential. The password is not known to the Seller. The Account is non-transferable, the User is not allowed to use the Accounts of other Users and to allow other persons to use the Account, including the Login and the Password. The user can cancel the Account at any time by contacting the Seller.
The service of reminding the Password to the Account consists of enabling the User who registered the Account to send a link to the e-mail address indicated during the registration of the Account, which will enable the User to create a new password to the Account.
Users may not post or make available content that could in any way violate the personal rights of third parties or the Seller, or infringe on any other rights of third parties, including copyrights, industrial property rights or company secrets. It is also forbidden for Users to post any content of an offensive nature, violating good manners, legal regulations or social norms, or content containing any personal data of third parties without their consent, as well as content of an advertising nature.
The contract for electronic provision of services by the Seller with regard to the services described in this Paragraph is concluded for an undefined period of time. The User may terminate this agreement at any time free of charge with immediate effect, which shall not affect the performance of already concluded Sales Agreements, unless the parties agree otherwise.
The Seller shall make every effort to ensure the proper and uninterrupted operation of the Online Store. If the services offered by the Seller, indicated in these Terms & Conditions, are inconsistent with them or do not function properly, the User has the right to lodge a complaint. In order to facilitate processing of their complaint, Users are requested to submit complaints in electronic form to the e-mail address leniar@leniar.pl, indicating their name, contact telephone number or e-mail and describing the nature of the complaint.
Complaints related to services provided electronically by the Seller shall be considered within 30 days from the date of filing the relevant complaint, but if the complaint is filed by a Consumer or a Consumer-Entrepreneur, the time limit for its consideration is 14 days from the date of filing the complaint, in accordance with the applicable regulations. The Seller will inform the User by e-mail about the manner of its consideration.
PARAGRAPH IV – ORDERING AND CONCLUSION OF THE SALES CONTRACT
When purchasing Products from the Online Store, the User may, but is not required to, create an Account.
In order to place an Order in the Online Store, the User is asked to perform the following actions:
select the Product to be purchased and the quantity of the ordered Product by clicking on the "Add to basket" button,
then, after selecting the Products to be ordered, the User can click “View Cart”, continue shopping or click the “Proceed to Payment” button,
then the User should provide their personal data (it is also possible to create an Account in this step), or log in to their Account, select the method of payment and delivery from among the methods available in the Online Store, enter any comments on the Order, confirm that they have read the Terms and Conditions, and that all the information is correct, finally click the “Buy and pay” button. At this point, the User becomes the Customer.
Placing Orders in the Online Store is possible 24 hours a day, 7 days a week.
Sending an Order by the Customer constitutes an offer made by the Customer to the Seller to conclude a Sales Contract, in accordance with the content of the Terms and Conditions.
The Customer receives from the Seller:
confirmation of receipt of the Order in the form of an automatically generated e-mail message containing the number and date of the Order, Customer’s data, description of the Product (or a link to the description on the Product Page in the Online Store), the Price and other information concerning the Order;
confirmation of concluding the Contract of Sale, i.e. an e-mail message concerning payment for the Order to the e-mail address indicated by the Customer in the Order. Confirmation of the conclusion of the Contract of Sale is sent after verification of payment for the Order and acceptance of the Order for execution. Upon receipt of the aforementioned confirmation, the Contract of Sale is concluded. The Contract of Sale is concluded in the Polish language.
Until the moment of clicking the button “Buy and pay”, the User may, at any time, change the previously made selection of Products or interrupt the ordering process and cancel the Order. The Customer is bound by the Terms and Conditions from the moment of completing an Order.
The content of Sales Contracts is stored in the Online Store’s database for the period of hosting the Customer’s Account, and the content of these contracts is made available only to the parties to the Sales Contract. Each Customer, after logging into their Account, shall have access to all their Sales Contracts concluded in the Online Store as long as their Account is active. In the absence of an Account, the content of Sales Contracts concluded using the Online Store shall be stored in the Online Store’s database until the expiry of the period of the Seller’s liability under warranty.
PARAGRAPH V – FORMS OF PAYMENT, DELIVERY COSTS
The forms of payment available in the Online Store are:
payment by bank transfer to the Seller’s bank account in PLN currency: PL98160014621845962290000001 or in EUR currency: PL44160014621845962290000003 ; the Customer is asked to enter the Order number in the transfer title;
payment via the Tpay electronic payment system – also using BLIK and credit cards (supported payment cards: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro),
payment on delivery – upon collection of the Order.
Electronic payments are made in such a way that the Customer of the Online Store chooses electronic form of payment and is redirected to the transaction service, where after logging in to the bank or choosing payment via a bank that supports BLIK payments, the Customer receives a transfer form ready for acceptance with the appropriate amount, transfer title and data of the Seller. Once the transfer is accepted, the Customer is redirected back to the Online Store.
The operator of payment cards and electronic payments in the Tpay system is Krajowy Integrator Płatności S.A. with its registered office in Poznań, Plac Andersa 3, 17th floor, 61-894 Poznań, Poland, entered in the register of entrepreneurs of the National Court Register kept by the District Court Poznań - Nowe Miasto and Wilda in Poznań, 8th Division of the National Court Register under KRS number 0000412357, NIP 7773061579, REGON 300878437, share capital 5. 494,980.00 PLN - paid in full, entered in the register of national payment institutions under No. UKNF IP27/2014 as a national payment institution. The payment regulations are available at: https://tpay.com/user/assets/files_for_download/regulamin.pdf
The Customer’s personal data is transferred to Krajowy Integrator Płatności S.A., which is their personal data administrator.
In the case of prepayment for the Order, the Seller waits for payment of the Order 7 working days from the conclusion of the Contract of Sale. If no payment is received within this period, the Order is cancelled.
The time when processing the Order begins is the moment information is received from the electronic payment platform that the Customer has made the payment (in the case of payment via an electronic payment system), or the moment the payment is credited to the Seller’s bank account, or the moment the Contract of Sale is concluded (in the case of selection of cash on delivery).
The Seller shall deliver to the place indicated by the Customer via a courier company (delivery charge depending on the size and quantity of the ordered products) or to a parcel locker Inpost (delivery charge depending on the size and quantity of the ordered products). It is also possible to collect the Order free of charge from the Seller’s registered office in Głogów Małopolski 36-060 Innowacyjna 3, on Working Days between the hours of 8:00 a.m. and 2:00 p.m.
The total cost of delivery of the Order (i.e. the price of the Products together with the costs of the selected method of delivery of the Order) are visible to the Customer when placing the Order, in the e-mail confirming the Order and in the “Orders” tab after logging into the Account. Charging the Consumer or the Consumer-Entrepreneur with additional costs shall only take place after obtaining their express consent.
PARAGRAPH VI – ORDER PROCESSING
For any Order, the Price from the moment of placing the Order is binding.
If the Product is in the Seller’s warehouse, shipment takes place within 5 working days after the Seller receives confirmation of payment from the electronic payment system, or after the funds are credited to the Seller’s bank account or after the conclusion of the Sales Contract (in the case of cash on delivery). The Products are released to the Consumer or the Consumer-Entrepreneur within 30 days, unless the parties agree differently in the Sales Contract.
The Seller delivers the ordered Products within the territory of the Republic of Poland, EU countries as well as to other countries. If the delivery address is outside the Republic of Poland, the Customer is requested to immediately contact the Seller in order to determine the individual terms and conditions of the Sales Contract, in particular the costs of delivery.
When the Products are delivered by a courier company, the Purchaser is requested to check, in the presence of the courier, whether the packaging and the Products inside are not damaged, whether they are intact and conform with the Order. Checking the shipment is free and guarantees the highest quality of service. In the event that the shipment is damaged, incomplete or does not conform with the Order, the Customer is requested to draw up a damage protocol in the presence of the courier and immediately report this fact to the Seller.
A VAT invoice is issued for each Product sold. The sales document is a written confirmation of the content of the Order and the concluded Sales Agreement.
The Seller undertakes to deliver the Products free from defects, excluding any defects indicated in the sales offer on the individual Product pages in the Online Store.
The Customer is informed by e-mail of all changes in the status of the Order.
PARAGRAPH VII
The Seller shall be liable to the Customers, who are not Consumers and Consumers-Entrepreneurs, for defects in the Products in accordance with the principles of liability under warranty indicated in the provisions of the Civil Code, in particular Articles 556 and 556(1) - 576 of the Civil Code. If the purchaser of the Product is a Consumer or a Consumer-Entrepreneur, the Seller’s liability under warranty shall be excluded pursuant to Article 558 § 1 of the Civil Code.
The Seller shall be liable to Consumers and Consumers-Entrepreneurs for non-conformity of the Product under the principles indicated in the provisions of the Consumer Act - Chapter 5B. The Seller shall be liable for non-compliance of the Product with the Sales Contract, which non-compliance existed at the time of its delivery and became apparent within two years from that time.
If the Product is accompanied by a guarantee statement, it is assumed that the guarantee for the Product is given by the manufacturer. If a guarantee claim is exercised, the conditions and process indicated in the Product manufacturer’s guarantee document must be followed.
In the case of discovering defects of the Product or non-compliance of the Product with the Sales Agreement, the Customer may submit a warranty claim to the Seller by e-mail to: leniar@leniar.pl or by post to: ul. Szlak 67, 31-153 Kraków. If the Customer wishes to file a claim under the manufacturer’s guarantee, they may do so directly with the Seller, as the manufacturer of the Product, or at the service point indicated in the manufacturer’s guarantee document.
When filing a claim with the Seller, the Customer is asked to provide the following information in order to facilitate the processing of the claim: name and surname, Order number, e-mail address, detailed description of the Product defect or non-compliance of the Product with the Sales Contract and the warranty claim request – repair or replacement with a new Product, reduction of the Price, or withdrawal from the Sales Contract (in case of a significant defect or non-compliance of the Product with the Sales Contract). In the event that the Customer submits a claim under the manufacturer’s guarantee, they are requested to indicate the resolution, to which they are entitled in accordance with the terms and conditions indicated in the manufacturer’s guarantee document.
Claims are processed within 14 days of submission, in accordance with the applicable regulations. The Seller informs the Customer of the outcome by e-mail sent to the address indicated by the Customer.
The Seller agrees to resolve consumer disputes pursuant to the Act of 23 September 2016 on out-of-court resolution of consumer disputes (Journal of Laws 2016, item 1823). If a claim is not acknowledged by the Seller, the Consumer may use out-of-court paths of handling complaints and pursuing claims and request the intervention of the Provincial Inspectorate of Trade Inspection in Kraków, ul. Ujastek 7, 31-752 Kraków, https://krakow.wiih.gov.pl Detailed procedures for using the assistance of the Trade Inspection and addresses of the institutions are available on the website https://polubownie.uokik.gov.pl. Out-of-court pursuits of claims after the conclusion of claim processing are free of charge. If the claimant is a Consumer, who wants to use an out-of-court procedure, they have additional possibility to file a complaint via the EU’s ODR online platform, available at http://ec.europa.eu/consumers/odr/. For clarity, the Seller indicates that the rights described in this section do not apply to Consumer-Entrepreneurs.
PARAGRAPH VIII - PERSONAL DATA:
By placing an Order at the Online Store without registering an Account, and/or by registering an Account, and/or by contacting the Seller (by email or telephone) – the User provides the Seller with his/her personal data (name and surname, address, email address, telephone number, possibly company name, business address, Tax Identification Number, IP address of the computer used to access the Online Store).
The legal basis for the processing of personal data is the performance of the contract concluded with the User for the sale of Products or contact with the User, based on the User’s request, in accordance with the provisions of Article 6. paragraph 1. point b) of the Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of natural persons in relation to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation – “GDPR”). In the case of registration of an Account, the legal basis for the processing of personal data is the User’s consent, in accordance with the provisions of Article 6. paragraph 1. point a) of the GDPR.
The administrator of the personal data is the Seller. The provision of personal data in each of the situations indicated in pt. 1. is voluntary, but necessary for the purpose for which the data was obtained. The Customers’ data may be made available only to the entities indicated in these Terms and Conditions in order to perform the Sales Agreement, as well as to other entities entitled to do so, in accordance with applicable laws, e.g. the State Trade Inspection, courts, law enforcement agencies, at their request. User data will not be processed in an automated manner or subject to profiling. Data is not transferred outside the European Economic Area.
For more information on the processing of personal data, including the User’s rights, please see the Privacy Policy, which is an integral part of the Terms and Conditions.
PARAGRAPH IX – THE RIGHT TO WITHDRAW FROM THE SALES CONTRACT
In accordance with Article 27. of the Consumer Act, the Seller informs the Consumer and the Consumer-Entrepreneur of the right to withdraw from the Sales Contract within 14 days without providing any reason. The period to withdraw from the Contract expires after 14 days from the day on which the Consumer or the Consumer-Entrepreneur took possession of the item(s) or on which a third party other than the carrier and indicated by the Consumer or the Consumer-Entrepreneur took possession of the item(s).
In order to exercise the right of withdrawal from the Sales Contract, the Seller must be informed of the decision to withdraw by an unequivocal statement (for example, in the form of a letter sent by post or e-mail). If the Consumer or the Consumer-Entrepreneur uses the form of sending the statement of withdrawal by e-mail, the Seller shall promptly send via a durable medium (e.g., by e-mail) an acknowledgement of receipt of the Consumer’s or the Consumer-Entrepreneur’s decision to withdraw.
The Consumer or Consumer-Entrepreneur may also use the withdrawal form (included here as Attachment No. 1), though this is not obligatory.
In order to meet the deadline for withdrawal from the Sales Contract, it is sufficient to send the information concerning the Consumer’s or Consumer-Entrepreneur’s decision to withdraw before the expiry of said deadline.
Effect of withdrawal: in the event of withdrawal from the Sales Contract, the Seller shall reimburse the Consumer or Consumer-Entrepreneur for all payments received from them, including the costs of delivery of the Products (with the exception of additional costs resulting from the method of delivery chosen by the Consumer or Consumer-Entrepreneur other than the most economical, ordinary method of delivery offered by the Seller), immediately and in any case no later than 14 days from the day on which the Seller was informed of the Consumer’s or Consumer-Entrepreneur’s decision to exercise their right of withdrawal from the Sales Contract.
The Seller shall refund the payments using the same means of payment as those used by the Consumer or Consumer-Entrepreneur in the original transaction, unless the Consumer or Consumer-Entrepreneur has expressly agreed otherwise; in any event, the Consumer or Consumer-Entrepreneur shall not incur any fees in connection with such refund. If payment for the Products is made by debit or credit card, the refund shall be made to the bank account assigned to the card. The Seller may withhold reimbursement until it has received the Products or until proof of return has been received, whichever occurs first.
The Consumer or Consumer-Entrepreneur is requested to send the Products back to the Seller at the following address: ul. Szlak 67, 31-153 Kraków, immediately, and in any case no later than 14 days from the day on which they informed the Seller of their withdrawal from the Sales Agreement. The Consumer or Consumer-Entrepreneur has to bear the direct costs of returning the Products.
The Consumer or Consumer-Entrepreneur shall only be liable for the diminished value of the Products resulting from the use of the Products in a manner other than that, which was necessary to ascertain the nature, characteristics and functioning of the Products. This means that if the Consumer or Consumer-Entrepreneur returns a Product that is damaged, used for a purpose other than described above, the Seller shall be entitled to reimburse the Consumer or Consumer-Entrepreneur for the amount equal to the Price less the lost value of the Product due to its improper use. The Consumer or Consumer-Entrepreneur is requested to properly protect the returned Products for the duration of their transport to the Seller.
In accordance with the provisions of Article 38. paragraph 1. of the Consumer Act, the Consumer and the Consumer-Entrepreneur are not entitled to withdraw from contracts:
for the provision of services, if the Entrepreneur/Seller has performed the service in full with the express consent of the Consumer or the Consumer-Entrepreneur who was informed before the start of the performance that they will lose the right to withdraw from the contract after the performance;
in which the price or remuneration depends on fluctuations in the financial market which are not under the Entrepreneur’s/Seller’s control and which may occur before the end of the withdrawal period;
in which the object of the performance is a non-prefabricated item, produced to the Consumer’s or the Consumer-Entrepreneur’s specifications or intended to meet their individual needs;
where the object of performance is an item that is perishable or has a short shelf life;
where the object of performance is an item supplied in a sealed package which, for health or hygiene reasons, cannot be returned after opening, and if the package has been opened after delivery;
where the object of performance is the provision of items which, by their nature, become inseparably attached to other items after delivery;
where the object of performance is an alcoholic beverage, the price of which has been agreed upon at the conclusion of the contract, the delivery of which can only take place after 30 days and the value of which depends on fluctuations in the market over which the Entrepreneur/Seller has no control;
where the Consumer or Consumer-Entrepreneur has specifically requested a visit by the Seller for the purpose of carrying out urgent repairs or maintenance; where the Seller provides services in addition to those requested by the Consumer or supplies goods other than replacement parts necessarily used in carrying out repairs or maintenance, the right of withdrawal shall apply to the Consumer or Consumer-Entrepreneur in respect of those additional services or goods;
where the object of performance is a sound or visual recording or computer software supplied in sealed packaging if the packaging is opened after delivery;
for the supply of newspapers, periodicals or magazines, with the exception of a subscription contract;
concluded by public auction;
for the provision of accommodation other than for residential purpose, carriage of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the date or period of the service;
where the object of performance is the supply of digital content, which is not recorded on a tangible medium, if the performance has begun with the express consent of the Consumer or Consumer-Entrepreneur before the end of the withdrawal period and after the Seller has informed the consumer of the loss of the right to withdraw.
PARAGRAPH X – OTHER PROVISIONS
In matters not regulated by these Terms and Conditions, the relevant provisions of Polish law shall apply, in particular the Civil Code, the Act on the provision of services by electronic means, the GDPR, and, with regard to Consumers and Consumers-Entrepreneurs, also the Consumer Act.
For clarity, none of the provisions of these Terms and Conditions limit or exclude the Consumer’s rights, to which they are entitled under the law.
The Seller shall be entitled to introduce amendments to these Terms and Conditions for important reasons (e.g. change in the provisions of law, change in the principles of operation of the Online Store). In the case of amendments to these Terms and Conditions, the User shall be notified at least 14 days in advance before the date on which the amendments become effective (relevant information on amendments to the Terms and Conditions shall be placed in the Online Store, and Account holders shall also receive the information by e-mail). If the User does not accept the amended Terms and Conditions, they have the right to resign from the use of the Online Store and terminate the contract for the provision of services. This does not exclude or limit the User’s right to resign from using the Online Store at any time.
The content of these Terms and Conditions may be recorded by printing, saving to a carrier or downloading at any time from the Online Store website.
The provisions of the Terms and Conditions shall be interpreted in a manner ensuring their compliance with the applicable legal regulations.
Kraków, 12 October 2023.
Attachment No. 1 – Form for declaration of withdrawal from the contract by a Consumer or a Consumer-Entrepreneur.
This form should be completed and returned only if you wish to withdraw from the Sales Agreement:
________________________________________________________
First and last name of the consumer or company name of the Consumer-Entrepreneur
_____________________________________________________
Consumer’s or Consumer Entrepreneur's physical address
_____________________
Contact phone number
_____________________
_________________________________
order number and receipt/invoice number
Leniar&Leniar Spółka z o.o. SK
ul. Szlak 67, 31-153 Kraków,
marked “withdrawal from agreement”
Declaration of withdrawal from the Sales Agreement concluded remotely:
Acting pursuant to Article 27 of the Act of 31.05.2014 on consumer rights, I hereby declare that I withdraw from the Sales Agreement of the following goods:
_______________________________________________________________________________.
The Sales Agreement was concluded with Leniar&Leniar Spółka z o.o. on _______________, and I received the products on ________________.
I request a refund to the following bank account: __________________________________________________________
(Signature and date are required only if the document is to be sent to the Seller in hard copy)